Advisory Services: Driving orthopedic practice efficiency

Analytics Consulting unlocks insights for three orthopedic organizations

Orthopedic practices are increasingly challenged to manage vast amounts of data while striving to enhance patient care and operational efficiency. athenaOne® Advisory Services Analytics Consulting is a powerful service that helps practices streamline their data management and create intuitive dashboards and reports to derive actionable insights. By working with Advisory Services’ Analytics experts, several orthopedic organizations — including OrthoLoneStar, Michigan Ortho, and TSAOG Orthopaedics and Spine — have experienced significant transformations.

OrthoLone Star utilizes automated reporting and gains performance insights

One of the most pressing issues faced by growing independent practices is an abundance of data but a lack of standardized metrics and reporting processes. For instance, OrthoLoneStar, the largest independent orthopedic practice in Texas, found itself grappling with the complexities of managing data from six different practices. Formed through the collaboration of independent orthopedic practices, OrthoLoneStar’s team boasts 325 physicians and clinicians, including 180 board-certified orthopedic surgeons. Despite their collective expertise, the cumbersome manual aggregation of data consumed valuable time and hindered their ability to make informed decisions.

Recognizing the need for a more efficient approach, OrthoLoneStar turned to Advisory Services Analytics Consulting. This consultative offering provided them with a comprehensive Business Intelligence (BI) framework that included custom data sets and dashboards tailored to their specific needs. The implementation of a month-to-month dashboard allowed them to gain real-time insights into key performance metrics, such as patient visits, procedures, and associated revenue. By outsourcing to Advisory Services’ data experts to automate reporting processes, OrthoLoneStar could focus on enhancing patient care rather than getting lost in data management.

The results speak for themselves. OrthoLoneStar experienced a 4% improvement in filled appointments, a 7% increase in return patient visits, and a 10% rise in charges. Additionally, they saw a 7% improvement in payments and a 9% improvement in contractual adjustments.¹

Alicia Daniel, the Chief Financial Officer of OrthoLoneStar, expressed the impact of the service, stating, “Having insight into the performance of the organization readily available at my fingertips has allowed for me to more quickly assess what could be an issue. It takes a significant burden off our workload and allows us to really focus on what's important.”

Read the case study to learn more about OrthoLoneStar’s success.

“WOW, WOW, WOW, I feel like it is Christmas morning, and I just got everything I have ever asked for all my life delivered under the tree.”

- Chris Kean, Chief Operating Officer, TSAOG Orthopaedics and Spine

Michigan Orthopaedic Surgeons turns tailored dashboards into exceptional efficiency

Similarly, Michigan Orthopaedic Surgeons faced challenges in piecing together a cohesive picture from their extensive data. This orthopedic practice struggled with the absence of standardized data definitions and a governance model, which led to inefficient, manual reporting workflows. They were spending more time gathering data and generating reports than using them to drive business decisions.

By engaging with Advisory Services, they received over 25 Power BI dashboards tailored to their specific needs, along with a new data governance model. This transformation resulted in a staggering 95% reduction in report generation time and a 40% improvement in user satisfaction.² The ability to leverage data effectively empowered Michigan Orthopaedic Surgeons to make informed decisions quickly, illustrating the profound impact of Advisory Services.

CEO Julie Green noted, “We are light years ahead of where we were with analytics before our Advisory Services engagement. This solution has revolutionized the way that we use data in our organization.”

TSAOG Orthopaedics and Spine uses new payer reports to transform workflows

TSAOG sought to improve their payer revenue realization rates amidst complex payer processes. With 119 billable providers, they struggled with manual reconciliation workflows that left them with significant data gaps. The need for comprehensive insights into payer data was critical for their success.

The Advisory Services team created customized payer reconciliation reports and dashboards, automating insights tailored for orthopedic practices. This single source of truth for reporting and analytics not only streamlined their operations but also enhanced their ability to manage payer workflows effectively.

The engagement with TSAOG has already shown promise, with early indications of improved efficiency and accuracy in their payer reconciliation processes. Although they are still in the early stages of their engagement, the excitement is palpable. Chris Kean, Chief Operating Officer, exclaimed, “WOW, WOW, WOW, I feel like it is Christmas morning, and I just got everything I have ever asked for all my life delivered under the tree.” This enthusiasm reflects the transformative potential of Advisory Services in addressing the unique challenges faced by orthopedic practices.

Partner with us to make data-driven decision-making simpler

In a world where data is abundant but often underutilized, the success stories of OrthoLoneStar, Michigan Orthopaedic Surgeons, and TSAOG are testaments to the value that athenaOne Advisory Services engagements bring to orthopedic practice management. By automating reporting processes, standardizing data definitions, and providing actionable insights, practices can enhance their operational efficiency and decision-making capabilities.

As more orthopedic practices recognize the importance of data-driven decision-making, athenaOne Advisory Services stands out as a vital partner in their journey toward excellence in patient care and operational performance. By embracing this innovative solution, these organizations have not only improved their operational efficiency but have also positioned themselves for sustained success in the future.

Explore how Advisory Services can help your practice navigate the complexities of data management and unlock the full potential of your analytics capabilities. Contact us today to learn more.