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Reducing Administrative Burden

An orthopedic practice enhances clinical efficiency vital for daily operations

28
days avg. reimbursement wait time
75 min
saved documentation time

Prior Authorization

98.9%

authorizations to completion

60%

time spent on authorizations

Streamlined prior authorizations, faster scheduling, and a focus on patient care

Visibility to authorization process enhanced, with delays in patient care and pressure on staff reduced.

Implementing VBC

92%

patient satisfaction rate

91%

provider retention rate

Medical group scales practice and improves outcomes while implementing VBC

With more than 75 providers and counting, Integrated Medical Services (IMS) considers itself “the independent practice at scale,” according to CEO Monique Delgado. The multi-specialty group brings together primary care, cardiology, neurology, and six other specialties to provide coordinated care to patients across Arizona. “Our patients

Marketplace Partner

.1 - .3

wRVUs/encounters on average

>3K

patient encounters captured

DAX Copilot helps hospital reduce admin burden to alleviate burnout

Increasing documentation demands led to provider burnout and errorsAcross the nation, providers are increasingly pressured to see more patients while maintaining the same level of meticulous notes in an efficient and timely manner. This sets an unsustainable pace that has burned out providers and left them questioning why they got into

Dermatologist examining male patients skin

Advisory Services

$400K

in annual savings

80%

reduction in Client DAR

Robotic process automation streamlines tasks, shortens DAR

APDerm is a physician-led, patient-centered dermatology network in New England. Through its network of over a dozen renowned brands, including Adult & Pediatric Dermatology, Boston Dermatology & Laser Center, and Mystic Valley Dermatology Associates, APDerm delivers a comprehensive range of services combining expertise, innovation, and

Prior Authorization

4

staff refocused on high-value work

1

staff dedicated to authorizations

5

day wait times, reduced from 6-8 weeks

Orthopedic clinic streamlines prior authorizations to boost financial success

How a growing orthopedic surgery clinic improved its pain management care and grew business with support from athenaOne®

Medical Coding & Billing

Concierge medicine leader streamlines medical coding practices to drive growth

PartnerMD is a leader in concierge medicine that has been on an ambitious growth trajectory, with a goal to roughly triple in size over the next six years.Medical coding is one aspect of the organization’s operations that needed to be addressed to support this strong growth. As an athenaOne® customer since 2014, PartnerMD choose to

Marketplace Partner

Multi-specialty group reduces operational costs, boosts ROI with Rivia Health

Manual Patient Payment Tool Labor-IntensiveTrustCare Health (TrustCare) sought to collect more patient payments by using a patient texting tool. The urgent care practice group had adopted a texting tool to communicate about outstanding patient balances. This solution turned out to be prohibitively labor intensive and costly to maintain

Efficient Clinical Workflows

$1.5M

average increase in collections per year over first four years

Specialty workflows help orthopedic practice improve care and collections

An orthopedic group sees collections soar with the insights of a national healthcare network and the backing of a supportive partner.

Marketplace Partner

iScribe helps large orthopedic group maintain efficiency during EHR transition

Fear of productivity and revenue loss during an EHR switchEHR transitions can be a painful but necessary change for clinics. This decision impacts the entire organization from registration and billing to providers and their support staff. Clinics often delay EHR transitions, trying to avoid the revenue and productivity loss common

Marketplace Partner

Accuhealth RPM helps cardiology practice monitor data for high-risk patients

Healthcare providers wanted additional touchpoints to proactively monitor patients with heart disease and chronic conditionsDr. Ronald Levine and his team at Levine Heart & Wellness wanted to get ahead of negative health outcomes and get enhanced and consistent data on their patients, such as blood pressure and weight metrics.

EHR Usability

31%

credit balance productivity

10%

reduction in task lag

Gamify motivates health system's employees, drives efficiency

Sharp HealthCare, one of San Diego’s largest hospital networks, has a long history of success with its revenue cycle management service to optimize performance across the enterprise. Last year, Sharp decided to try something new. The health system partnered with its revenue cycle vendor to apply gaming concepts to the revenue cycle workflow to