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All ContentBlogCase StudiesReducing Administrative BurdenAn orthopedic clinic finds agility and efficiency with athenaOne®
- 28days avg. reimbursement wait time
- 75 minsaved documentation time
98.9%
authorizations to completion
60%
time spent on authorizations
Free to focus on patient care
Visibility to authorization process enhanced, with delays in patient care and pressure on staff reduced.
92%
patient satisfaction rate
91%
provider retention rate
Seamless growth
With more than 75 providers and counting, Integrated Medical Services (IMS) considers itself “the independent practice at scale,” according to CEO Monique Delgado. The multi-specialty group brings together primary care, cardiology, neurology, and six other specialties to provide coordinated care to patients across Arizona. “Our patients
.1 - .3
wRVUs/encounters on average
>3K
patient encounters captured
Alleviating provider burnout and enhancing patient care with DAX Copilot
Increasing documentation demands led to provider burnout and errorsAcross the nation, providers are increasingly pressured to see more patients while maintaining the same level of meticulous notes in an efficient and timely manner. This sets an unsustainable pace that has burned out providers and left them questioning why they got into
4
staff refocused on high-value work
1
staff dedicated to authorizations
5
day wait times, reduced from 6-8 weeks
Better care, stronger financial performance with athenaOne® Authorization Management
How a growing orthopedic surgery clinic improved its pain management care and grew business with support from athenaOne®
Supporting growth: PartnerMD Leverages athenaOne® Medical Coding
PartnerMD is a leader in concierge medicine that has been on an ambitious growth trajectory, with a goal to roughly triple in size over the next six years.Medical coding is one aspect of the organization’s operations that needed to be addressed to support this strong growth. As an athenaOne® customer since 2014, PartnerMD choose to
TrustCare Health Saves 389 Hours of Monthly Operational Costs with Rivia Health
Manual Patient Payment Tool Labor-IntensiveTrustCare Health (TrustCare) sought to collect more patient payments by using a patient texting tool. The urgent care practice group had adopted a texting tool to communicate about outstanding patient balances. This solution turned out to be prohibitively labor intensive and costly to maintain
$1.5M
average increase in collections per year over first four years
On the shoulders of a network
An orthopedic group sees collections soar with the insights of a national healthcare network and the backing of a supportive partner.
Orthopedists partner up to avoid productivity, revenue loss during EHR transition
Fear of productivity and revenue loss during an EHR switchEHR transitions can be a painful but necessary change for clinics. This decision impacts the entire organization from registration and billing to providers and their support staff. Clinics often delay EHR transitions, trying to avoid the revenue and productivity loss common
Levine Heart & Wellness Delivers Proactive High-touch Care with Accuhealth Remote Patient Monitoring
Healthcare providers wanted additional touchpoints to proactively monitor patients with heart disease and chronic conditionsDr. Ronald Levine and his team at Levine Heart & Wellness wanted to get ahead of negative health outcomes and get enhanced and consistent data on their patients, such as blood pressure and weight metrics.
31%
credit balance productivity
10%
reduction in task lag
A winning revenue cycle strategy
Sharp HealthCare, one of San Diego’s largest hospital networks, has a long history of success with its revenue cycle management service to optimize performance across the enterprise. Last year, Sharp decided to try something new. The health system partnered with its revenue cycle vendor to apply gaming concepts to the revenue cycle workflow to
24K
reduction in paper claims monthly
99%
EDI claims rate
Leading the charge
SCP Health partnered with athenahealth to streamline their processes through technology and optimize their revenue cycle management.
16
New physicians
With a "solid foundation," rehabilitation leader is empowered to build a new service line
Good Shepherd Rehabilitation Network is a nationally recognized rehabilitation leader offering a continuum of care for people with injuries, complex medical needs, and physical or cognitive disabilities. Patients come from across the country hoping to maximize their everyday functioning, often after experiencing a major life event like a stroke