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All ContentBlogCase StudiesCS_List_AdvantageReducing Administrative Burden

An orthopedic clinic finds agility and efficiency with athenaOne®

  • 28
    days avg. reimbursement wait time
  • 75 min
    saved documentation time
Read more
SpecialtyOrganization TypeBusiness ChallengesTopic
CS_List_Cookeville
Prior Authorization

98.9%

authorizations to completion

60%

time spent on authorizations

Free to focus on patient care

Visibility to authorization process enhanced, with delays in patient care and pressure on staff reduced.

CS_List_IntegratedMedSvcs
Implementing VBC

92%

patient satisfaction rate

91%

provider retention rate

Seamless growth

With more than 75 providers and counting, Integrated Medical Services (IMS) considers itself “the independent practice at scale,” according to CEO Monique Delgado. The multi-specialty group brings together primary care, cardiology, neurology, and six other specialties to provide coordinated care to patients across Arizona. “Our patients

CS_List_MountainView
Marketplace Partner

.1 - .3

wRVUs/encounters on average

>3K

patient encounters captured

Alleviating provider burnout and enhancing patient care with DAX Copilot

Increasing documentation demands led to provider burnout and errorsAcross the nation, providers are increasingly pressured to see more patients while maintaining the same level of meticulous notes in an efficient and timely manner. This sets an unsustainable pace that has burned out providers and left them questioning why they got into

CS_List_SouthTexasSpinal
Prior Authorization

4

staff refocused on high-value work

1

staff dedicated to authorizations

5

day wait times, reduced from 6-8 weeks

Better care, stronger financial performance with athenaOne® Authorization Management

How a growing orthopedic surgery clinic improved its pain management care and grew business with support from athenaOne®

CS_List_Friendswood
Medical Coding & Billing

Supporting growth: PartnerMD Leverages athenaOne® Medical Coding

PartnerMD is a leader in concierge medicine that has been on an ambitious growth trajectory, with a goal to roughly triple in size over the next six years.Medical coding is one aspect of the organization’s operations that needed to be addressed to support this strong growth. As an athenaOne® customer since 2014, PartnerMD choose to

CS_List_Privia
Marketplace Partner

TrustCare Health Saves 389 Hours of Monthly Operational Costs with Rivia Health

Manual Patient Payment Tool Labor-IntensiveTrustCare Health (TrustCare) sought to collect more patient payments by using a patient texting tool. The urgent care practice group had adopted a texting tool to communicate about outstanding patient balances. This solution turned out to be prohibitively labor intensive and costly to maintain

CS_List_GeorgiaHand
Efficient Clinical Workflows

$1.5M

average increase in collections per year over first four years

On the shoulders of a network

An orthopedic group sees collections soar with the insights of a national healthcare network and the backing of a supportive partner.

CS_List_iscribe_0
Marketplace Partner

Orthopedists partner up to avoid productivity, revenue loss during EHR transition

Fear of productivity and revenue loss during an EHR switchEHR transitions can be a painful but necessary change for clinics. This decision impacts the entire organization from registration and billing to providers and their support staff. Clinics often delay EHR transitions, trying to avoid the revenue and productivity loss common

CS_List_Accuhealth
Marketplace Partner

Levine Heart & Wellness Delivers Proactive High-touch Care with Accuhealth Remote Patient Monitoring

Healthcare providers wanted additional touchpoints to proactively monitor patients with heart disease and chronic conditionsDr. Ronald Levine and his team at Levine Heart & Wellness wanted to get ahead of negative health outcomes and get enhanced and consistent data on their patients, such as blood pressure and weight metrics.

CS_List_SharpHealthcare
EHR Usability

31%

credit balance productivity

10%

reduction in task lag

A winning revenue cycle strategy

Sharp HealthCare, one of San Diego’s largest hospital networks, has a long history of success with its revenue cycle management service to optimize performance across the enterprise. Last year, Sharp decided to try something new. The health system partnered with its revenue cycle vendor to apply gaming concepts to the revenue cycle workflow to

CS_List_SCPHealth_0
Efficient Clinical Workflows

24K

reduction in paper claims monthly

99%

EDI claims rate

Leading the charge

SCP Health partnered with athenahealth to streamline their processes through technology and optimize their revenue cycle management.

CS_List_GoodShepard
Financial Stability

16

New physicians

With a "solid foundation," rehabilitation leader is empowered to build a new service line

Good Shepherd Rehabilitation Network is a nationally recognized rehabilitation leader offering a continuum of care for people with injuries, complex medical needs, and physical or cognitive disabilities. Patients come from across the country hoping to maximize their everyday functioning, often after experiencing a major life event like a stroke

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CS_List_SouthTexasSpinal
Prior Authorization

Better care, stronger financial performance with athenaOne® Authorization Management

  • 4
    staff refocused on high-value work
  • 1
    staff dedicated to authorizations
  • 5
    day wait times, reduced from 6-8 weeks
Read more

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